Privacy Policy

Last updated: July 09, 2026

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1. Information We Collect

Since IPACK.LK uses WhatsApp ordering and does not run user account registration or online payment gateways directly on our servers, we only receive customer information (Name, Phone number, Delivery address) that you voluntarily submit through WhatsApp messages or our contact form.

2. How We Use Your Information

We use the submitted information solely to process courier delivery, contact you for order verification, and provide customer support services. We do not sell or lease your contact information to third parties.

3. Local Storage & Cookies

We use local storage cookies to run session features like wishlist saved items, session cache settings, and live search autocomplete query buffers to optimize your user experience.